support

How Can We Help?

We’re here to help with purchases, auctions, and anything related to your koi.

Get in Touch

Have a question about one of our koi or need assistance with an order? We'd love to hear from you.

We typically respond within 24 hours - 

send us a message

You can purchase koi through auctions or Buy Now listings. Simply create an account, place a bid or complete checkout, and we’ll guide you through the next steps.

Yes, we safely ship koi using specialized packaging. After your purchase, we’ll coordinate a shipping date based on weather and your availability.

Yes, visits are available by appointment. Contact us to schedule a time to view our koi.